Privacy Policy
Last updated: January 22, 2026
1. Scope
This Privacy Policy explains how PromoMotions (“PromoMotions”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you use our website and services (collectively, the “Service”).
This policy applies to the information we collect through promomotions.com and the PromoMotions product, including any related pages, apps, APIs, and support channels. If you do not agree with this policy, please do not use the Service.
2. Information We Collect
A) Information you provide
- Account details (name, email, password or authentication tokens).
- Billing details such as plan selection and transaction metadata.
- Support communications such as feedback or messages.
- User content you upload including product images, prompts, brand inputs, and generated outputs.
B) Information collected automatically
- Device and usage data such as IP address, browser type, and pages viewed.
- Log data including request timestamps, diagnostics, and error logs.
- Cookies and similar technologies for session management and analytics.
C) Information from third parties
We may receive information from authentication providers (such as Google sign-in), analytics providers, and payment processors according to your settings and their policies.
3. How We Use Information
We use collected information to:
- Operate and maintain the PromoMotions platform
- Generate ads and deliver AI outputs
- Create and manage accounts
- Process payments and prevent fraud
- Improve reliability and platform performance
- Provide customer support
- Comply with legal obligations
4. AI Processing & Content
A) Inputs and outputs
The Service processes content you submit such as images, prompts, and brand details to generate outputs including images, videos, and captions. Inputs and outputs may be temporarily stored to fulfill requests and enable features like downloads, history, and troubleshooting.
B) Third-party model providers
PromoMotions may rely on third-party AI infrastructure providers and cloud services. Relevant inputs may be transmitted to these providers solely to perform the requested operation.
C) No sensitive uploads
Please avoid uploading sensitive personal information such as government IDs, financial account numbers, or medical records unless you have a lawful reason and it is necessary for your intended use.
7. Data Retention
We retain personal information and content only as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Uploaded media and generated content may be stored to support features such as project history and downloads unless you delete them or close your account.
8. Security
We implement administrative, technical, and organizational safeguards designed to protect your information. However, no online system can guarantee complete security.
9. Your Rights & Choices
Depending on your location, you may have rights including:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of data
- Restricting certain processing
- Requesting a copy of your data
- Withdrawing consent where applicable
To exercise these rights, contact us using the information below.
10. Children’s Privacy
PromoMotions is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. International Transfers
Your information may be processed and stored in countries other than your own, including where our service providers operate. We take reasonable safeguards when transferring data internationally.
12. Changes to This Policy
We may update this policy periodically. When we do, the “Last updated” date will be revised and the updated policy will be posted on this page.
13. Contact Us
If you have questions about this Privacy Policy, contact us:
Email: mgmt@promomotions.com
Website: promomotions.com